Messente avatar logo

Hacking Simplicity

- 5 MIN READ - 06 Apr 2014

A fairly smart guy, Albert Einstein, once said that things should be made as simple as possible… but not any simpler.

In reality simplicity has become more appealing than ever before, and for us here at Messente it has went on to become our mantra behind much of what we do, how we think and what tools we use.

The age of simplification

Companies have evolved and so have people, leading us to interaction on a scale you probably did not quite envision years ago. With the technology constantly evolving often there are way too many choices, variations or modifications, thus in an over-communicated world people actually look for an over-simplified message, wrote Al Ries and Jack Trout. The belief of simplicity has led us to a singularisation and people opt for easy-to-use products, straightforward guidance and things that work quickly, without lots of extra effort.

Is simple easy?

Whether it is easy and plain simple or not, it is more closely related to how intuitive it is. For us state of simple and intuitive is achieved when everything means something, combining just the right amount of details, complexity and difficulties. When all these things are tied together in just right amounts and ways, there is sense of clarity un purpose – everything belongs exactly where it is supposed to be.

“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity”
- Charles Mingus 

Making Messente progressively more simple and seamless, has been amazing learning experience personally for me. It has been astonishing to see how much depth of understanding is necessary to create a simple interface, by relying on insights that drive certain ideas and motives behind it.

Of course not all of us have the same idea of what simple actually means in the unique context of, for example, software, communication, operations or even management. However, I believe there are common understandings that frequently encounter the meaning of simplicity.

Do you take any purposeful actions to simplify your services or products? How do you manage complexity?

 

Mārcis Jurisons

Mārcis Jurisons - COO

Marcis is the co-founder and CRO of Messente. He is also responsible for making sure that there is an alignment between company's revenue-related operations, including sales, growth and business development.

How we do it: Supporting a culture of growth

14 Nov 2017

Recently, I’ve had several discussions about company culture. And here’s a common question: How do you build a culture that supports growth and create a workplace that everyone’s happy being part of?

Lauri Kinkar

Lauri Kinkar

This is an opportunity. Take advantage of it.

07 Nov 2017

In today’s world, it feels like the technology changes faster than we can keep up. As technology becomes even more ingrained in our lives, it’s obvious, that for our own good, regulations need to evolve as well. And it’s extremely important that business owners and leaders understand new regulations to adapt in the best way possible.

Raili Liiva

Raili Liiva

Scrub customer databases and make SMS more effective

31 Oct 2017

It’s often that we are asked, “what is your average delivery rate in (fill in the blank) country?” People usually expect an answer like, “98%.” Yet cost efficiency and SMS conversion is more important than a percentage number; without context it doesn’t mean anything.

The more important question pertains to how delivery rates are calculated. Let’s point out that there are mobile operators in some countries that do not send delivery reports, or if they do, they are unreliable. Is the delivery rate statistic based on messages sent and the number of messages that received a “delivered" status? That is the most common and brutally simplified way to calculate delivery rate. First of all, in fact, it is best practice to start with clarifying whether or not the mobile number databases contain phone numbers that are deliverable.

Margus Sütt

Margus Sütt

Start sending messages to

for € N/A

Contact us