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- 5 MIN READ - 15 Jun 2014

Deep down in Messente’s laboratories our team of scientists work around the clock to provide you with new and groovy ways to reach your customers and get more of SMS messaging.

Earlier this year we did an important upgrade to Messente’s SMS platform in order to ensure an increased SMS delivery speed and improved general performance. Needless to say that infrastructure upgrades and new features are great and necessary, but at times you might appreciate help from the team.

So whether you are new to Messente and fancy a demo tour or a seasoned user needing help with an API connection, account settings or anything else, head over to Live Chat tab on our site and let us have a chat, or simply drop us a line over email.

If there is something new or interesting that you wish to share or we can help you with, give us a shout. In case of an issue you would like to bring to our attention, we are here to help. There is a good chance we can solve it quickly and completely.

 

Mārcis Jurisons

Mārcis Jurisons - COO

Marcis is the co-founder and CRO of Messente. He is also responsible for making sure that there is an alignment between company's revenue-related operations, including sales, growth and business development.

How we do it: Supporting a culture of growth

14 Nov 2017

Recently, I’ve had several discussions about company culture. And here’s a common question: How do you build a culture that supports growth and create a workplace that everyone’s happy being part of?

Lauri Kinkar

Lauri Kinkar

This is an opportunity. Take advantage of it.

07 Nov 2017

In today’s world, it feels like the technology changes faster than we can keep up. As technology becomes even more ingrained in our lives, it’s obvious, that for our own good, regulations need to evolve as well. And it’s extremely important that business owners and leaders understand new regulations to adapt in the best way possible.

Raili Liiva

Raili Liiva

Scrub customer databases and make SMS more effective

31 Oct 2017

It’s often that we are asked, “what is your average delivery rate in (fill in the blank) country?” People usually expect an answer like, “98%.” Yet cost efficiency and SMS conversion is more important than a percentage number; without context it doesn’t mean anything.

The more important question pertains to how delivery rates are calculated. Let’s point out that there are mobile operators in some countries that do not send delivery reports, or if they do, they are unreliable. Is the delivery rate statistic based on messages sent and the number of messages that received a “delivered" status? That is the most common and brutally simplified way to calculate delivery rate. First of all, in fact, it is best practice to start with clarifying whether or not the mobile number databases contain phone numbers that are deliverable.

Margus Sütt

Margus Sütt

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