Achieve Commercial Growth with Business Text Messaging

FAQ

What is a business text messaging service?

Business text messaging services are intermediaries between companies that want to reach customers by text and mobile phone networks. Using a business texting service, you can create a single SMS message and send it to a vast group of subscribers simultaneously.

Some providers cater for incoming and outgoing texts (two-way), enabling customer engagement. Using Messente, you can create SMS templates, schedule campaigns, view analytics and more. Register for our business texting service today to see what else you can do with Messente.

What does network throughput mean?

Network throughput refers to the number of text messages you can send through a mobile operator each second. Messente enables you to send around 100,000 texts per second, making it an ideal solution for mass messaging.

Where can I send business texts?

Messente is a global solution – you can text your audience through our extensive network of 800+ operators in almost 200 countries. If you have customers spanning several continents, we're likely to be able to help you.

What channels does Messente offer for business texting?

Along with SMS, you'll have the option to text customers using Viber, Telegram and WhatsApp. Watch this space because we're working on adding more OTT business texting channels.

How much does Messente’s business texting service cost?

Messente offers a clear and simple Pay-As-You-Go pricing structure. Your business text messages will cost as little as 0.001€ per text message. The more business texts you send, the most cost-effective your campaigns will become. Calculate your pricing here or get a quote for custom pricing if you think you'll be sending a high volume of messages.

Which business texting service is best?

There is a range of SMS service providers to choose from. If you're looking for reliability, outstanding service and value for money, look no further than Messente. Especially if you're sending large message volumes, as you'll get your own dedicated account manager.

Can I carry out business texting one time only?

You can use Messente as frequently or infrequently as you need. If you just want to send one blanket text message campaign, that's fine. Likewise, we want to support you with your long-term messaging needs.

Can I personalise business text messaging campaigns?

Yes – we highly recommend it, as doing so will help grab your subscribers' attention and encourage them to engage with your content. When creating texts with Messente, you can use 'tags' which correspond to information in your subscriber database. Many of our clients personalise their text messages with their customers' names, appointment times, products purchased, etc.

Can I carry out business texting without getting opt-ins?

If your message content could be construed as promotional (which most SMS campaigns are), then no. You must obtain consent from individual subscribers before texting them – this is part of complying with data protection laws such as the GDPR and TCPA. Getting opt-ins is a simple process we can advise on when you use our services.