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Report: SMS Service Quality and What It Means

Not all SMS service providers are equivalent. There are variances in quality amongst SMS service providers that affect the customer experience and the end-user using the SMS service. 

This report includes information on:

  • The four components that define SMS quality beyond just delivered or not delivered
  • How one percent in the delivery rate can make all the difference
  • The effects of routing and latency
  • How mobile phone number database quality affects the delivery rate
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