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Viber Business Messages

Boost Your Customer Engagement with
Viber Business Messages

Scale your market penetration across Europe and Southeast Asia with a 97% delivery rate, paying only for messages that are actually delivered.

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See how it works in 60 seconds

Enter your phone number below, and we will instantly send a live demo message directly to your device.

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Top 5 Viber markets

Five of Vibers strongest markets for Business Messages

UA Ukraine PH Philippines BY Belarus RS Serbia GR Greece

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Viber marketing message preview Viber OTP message preview Viber invoice message preview Viber video message preview

4.7 stars
4.7 stars
4.7 stars
5 stars

Track Your Global Reach and Optimize Messaging Costs

Pick your target market to see exactly how much of your audience you can reach instantly on Viber, and how our automated routing handles the rest.

SMS (fallback & comparison) €  /msg

Penetration figures are illustrative estimates of how much of an audience is reachable on Viber; per‑message rates are indicative where not yet confirmed. Whatever can’t be delivered on Viber automatically falls back to SMS, charged at SMS rates — so you always reach 100%.

Export pricing & coverage

Optimize Your Messaging Impact

You can bypass standard SMS character limits and deliver rich, engaging media directly to your customers' native chat applications.
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CTA Button

Text with a CTA Button convert conversations into sales instantly with direct call-to-action buttons.

Letting users tap options like "Buy Now" or "View Details" right inside the chat reduces friction, dramatically boosting click-through rates and conversions.
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Animated GIF

Coming soon

Animated GIF Instantly grab customer attention with moving visuals. 

Viber supports animated GIF files up to 24MB, bringing your marketing campaigns to life and ensuring your promotions stand out in the chat.
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Video

Deliver immersive brand experiences with native video messages up to 200MB.

Share product tutorials, personalized greetings, or promos up to 10 minutes (600 seconds) long that play directly in the chat.
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Carousel

Let customers browse and buy without leaving the app using swipeable carousels.

Showcase up to five interactive cards - each with its own image, title, and CTA buttons - to create a seamless digital storefront.
Viber Carousel Onepager
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Quick Replies

Coming soon

Eliminate typing friction and skyrocket response rates with up to 10 tap-to-choose options. 

Perfect for scheduling or surveys, tapping a reply automatically opens a free 24-hour conversational session, making two-way communication highly cost-effective.
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Rich Text

Highlight your most important information instantly with rich text formatting.

Use bolding, italics, monospace, and strikethrough styling to emphasize discount codes or urgent alerts so customers spot the "need-to-know" details at a glance.
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Files

Coming soon


Securely deliver essential documents directly to your customers' pockets.

Send PDFs, spreadsheets, or tickets up to 200MB right in the chat without ever breaking the conversational flow.
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OTP codes

Authenticate users faster and safer with dedicated One-Time Password templates.

An enhanced UI featuring a prominent "Copy" button - and background auto-copy for Android users - removes friction from logins while keeping interactions highly secure.
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Business Profile

Guarantee your brand's authenticity and protect customers with a certified "blue tick" profile.

A dedicated company page with your logo, address, and contact info proves you're a real business, building essential trust.

Viber business profile simulator

Fill in your business details on the left and watch your official Viber Business Profile come to life in the live simulator.

See exactly how your verified checkmark, custom logo, and brand description will appear to your audience before you send your first message.
Logo
Please enter your business name.
Please add a short description of your business.
Please enter a valid email address.
Email again:
9:41
Business name
Business name
Business account

Chats

Business message 09:28

Hi! Your order #1234 has shipped 📦

1

Address

PO Box 7775, San Francisco, United States

About

Here you will describe your business in detail

Business name 🏢
Today
Hi! 👋 Thanks for shopping with our business. Your order #1234 has shipped 📦 09:28

How satisfied are you with your purchase?

😍 Absolutely love it! 🙂 Very satisfied 😐 It’s okay 🙁 Not quite right 🚫 Rather not say
09:29
Type a message…

Talk to a human

We prioritize direct human interaction over automated customer support.

We are happy to respond to your email at viber@messente.com or jump on a quick Google Meet call - you choose.
Email viber@messente.com Book a meeting >

Transform Your Outreach with Viber Business Messages

You can easily upgrade from traditional SMS, transforming a basic text channel into a rich, interactive, and verified space for your customers. 

We provide the platform infrastructure to turn standard notifications into engaging, branded experiences that instantly elevate customer trust.
Finance
Finance
Gambling
Gambling
Cybersecurity
Cybersecurity

Finance

Save on your outreach budget with delivery-based billing for OTPs and transaction alerts. If a customer is offline, our fallback engine automatically routes the message to SMS, mathematically optimizing your cumulative delivery rate to 0.9994.
Learn more

Gambling

Scale your promotional campaigns across Central Europe, the CIS, and Southeast Asia without WhatsApp’s strict bulk messaging limitations. Viber Channels support an unlimited number of anonymous subscribers, giving you the architecture needed to run mass marketing legally.
Learn more

Cybersecurity

Build enterprise trust through transparent communication and secure data frameworks. We practice an honest framing of technical limits, openly advising that because last-mile carrier connections can be unencrypted, highly sensitive documents should not route through unencrypted channels.
Learn more

Viber Business Messaging pricing

By separating Viber messaging costs from our software infrastructure, we ensure your business always accesses the most competitive rates on the market.
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Raw Public Carrier Rates

Billed strictly on a per-delivered-message basis. Zero markups.

Save on wasted spend by completely eliminating costs for failed messages or inactive numbers.
#1 - Viber Business Messages
Download Rate Card (.pdf)
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€199.99 / month

Fixed monthly fee with official brand registration included.

Unlock full platform access, including our Omnichannel API, real-time analytics dashboard, and automated fallback routing.
#2 - Messente Platform Fee
Sign up to Messente

✅ Microcredit & Loans
✅ Gambling & Betting

If you operate a registered financial or gambling platform, you can bypass unstable SMS workarounds completely.

We route your traffic through an officially approved Viber business profile to ensure absolute delivery stability.

Simply send us your required documentation (Warranty Letter and Government License), and we will manage your official account approval directly.

Transparent Carrier Pricing


Because regulated traffic requires complex monitoring, Viber applies a native premium to these messaging rates. We pass these through with zero hidden markups.

Example #1 - Viber pricing

See a pricing example for a Ukraine-based business sending Viber messages in Ukraine (domestic) and the Philippines (international).
Ukraine Domestic · HQ country
Transactional / OTP 10,000 × € 0.0104 € 104.00
Promotional 5,000 × € 0.0276 € 138.00
Country traffic € 242.00
Philippines International · foreign
Transactional / OTP 2,000 × € 0.0750 € 150.00
Promotional 2,000 × € 0.0750 € 150.00
International rate is the same for transactional & promotional
Country traffic € 300.00
Combined Viber traffic € 542.00
Viber Monthly Minimum Commitment highest applicable tier — not applied, your traffic is higher € 175.00
Billed for Viber higher of actual traffic vs. minimum → traffic wins, so the minimum is not an extra cost € 542.00
+ Messente Platform Fee one account-wide fee, separate from Viber € 199.99
Monthly total € 741.99

You are billed strictly for messages successfully delivered on Viber. If a message fails to deliver because a user is offline, our fallback engine can automatically route it to SMS based on your pre-configured settings, charged separately at standard SMS rates.

Example Rates taken from Viber’s official Business Messages rate card.
More about Viber pricing >