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Terms of Service


This Service agreement ("Agreement") regulates the terms and conditions of using Messente messaging platform ("Service”) and is entered into by You ("User") and Messente Communications OÜ ("Service Provider") located at Akadeemia 3, 51003 Tartu, Estonia (hereinafter jointly referred to as Parties).
By registering for or using the Service the User agrees having read and fully understood the Agreement. By registering for or using the Service the User also agrees having entered the Agreement and being bound by the terms in the Agreement regardless of the form of registration or using of the Service.
By entering the Agreement the User states being at least 18 years of age and having adequate legal capacity to enter into the Agreement. The User will use the Service only for lawful purposes, in accordance to the Agreement and the instructions provided on the Messente’s website (hereinafter jointly referred to as "Website").

Your Account, Password and Security

In order to use the Service the Service Provider may ask for some information from the User (company name, contact information etc.). The User states that all the information provided to the Service Provider is current complete and accurate to the best of the User’s knowledge.
The Service Provider reserves the right to suspend or stop any Users from using the Service in case the information provided by the User has not been current, complete and accurate.
In case the information provided to the Service Provider by the User should change the User is obliged to immediately notify the Service Provider.
The User does not circumvent or attempt to circumvent the user authentication systems used by the Service Provider.
The User is entirely responsible for all payments and activities which occur while or as a result of using the Service.
The User is liable for any damages, losses or costs that the Service Provider or any third party sustains as a result of the User using the Service.
The User is also liable for any damages, losses or costs that the Service Provider or any third party sustains as a result of a third party using the Service with the User’s password, account name or account information. Therefore the User is responsible for maintaining confidentiality of passwords and any information regarding the Service or the Users personal account.
The User is to immediately notify the Service Provider ( of any unauthorized use of the User’s password or account of which the User is aware of.
The User acknowledges that all messages sent using the Service are transmitted in an unencrypted format.

Personal Information and Privacy

Last updated: June 13, 2017

Messente Communications, Ltd. ("us", "we", or "our") operates the website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Messente uses cookies for the purposes, as explained in this chart:

Cookie TypePurpose
Essential OperationalThese cookies are necessary to allow us to operate the Messente as you have requested. For example, they let us recognise what account you are logged in and then provide you with services accordingly.
Performance/AnalyticsWe use these cookies to analyse how the Messente is accessed, used or is performing. We use this information to maintain, operate and continually improve Messente.
We may also obtain information from our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.
FunctionalThese cookies let us operate certain functions of the Messente in line with the choices you make. These cookies mean that when you continue to use or come back to the Messente, we can provide you with our services as you have asked for them to be provided, such as knowing your username and remembering how you have customised your Account.

DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other web sites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:

Behavioral Remarketing

Messente Communications, Ltd. uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Estonia and choose to provide information to us, please note that we transfer the information, including Personal Information, to Estonia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Prohibited Use of Service

Under any circumstances the User shall not transmit any messages using the Service which:
(a) are unsolicited. That is sending messages to recipients who have not explicitly requested to receive messages from the User.
(b) contain content deemed illegal by the laws of Estonia and/or the laws of the recipient’s country.
(c) are unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic, abusive, misleading, threatening or otherwise intend to cause distress, annoyance, inconvenience, worry or upset to the recipient.
(d) contain copyright trademarks or other intellectual property without the written permission of the holder of these rights.
(e) may bring the Service Providers name into disrepute.
The User is to immediately notify the Service Provider of any such prohibited messages have sent using the Service.
As a result of prohibited messages being transmitted using the Service, the Service Provider may at its discretion temporarily suspend the account which has been used to sent such messages until the matter is resolved to the satisfaction of the Service Provider. In extreme cases the Service Provider can also terminate such account and the Agreement with the User related to the account.
In the instance of any fines being levied against the Service Provider as a result of prohibited messages having been sent using the Service, the User responsible for sending such messages or owning the account used to send such messages is held liable to pay each fine in its entirety.


The User is to pay the Service Provider at the applicable rate (without limitation) for charges for all of the submitted messages, applied service fees and any applicable Value Added Tax.
New accounts will be provided with test credits in the amount of 1 euro. If an account has for some reason not received the credits, the User may ask to receive the test credits.
The test credits will expire in 3 months, after which the credits or the remaining credits will be removed from the account. If the account created has not provided full and correct details, the Service Provider reserves itself the right to remove the test credit from the account.
All charges are payable in advance - the User cannot use the Service until all due payments have been received by the Service Provider. Payments for using the Service can be made by bank transfer or using a credit card. Other payment methods may be accepted at the sole discretion of the Service Provider.
Credit card information is not visible to nor accessible by the Service Provider. In case of credit card payments the User will be directed to a secure environment provided by the credit card payment operator.
Credit card payments can only be cancelled via application to the bank which has issued the credit card. The application must in this case include the reason for cancelling the payment.

Service and Termination

The Service Provider makes no guarantees regarding the performance of the Service’s systems and those of the mobile operators.
This Agreement may be terminated with or without cause at any time by sending a written notice to the Service Provider ( The Service Provider may investigate any activity that may violate this Agreement and may at any time in its sole discretion terminate this Agreement.

Changes to the Agreement

All of the terms in the Agreement and on the Website including the pricing are subject to change by the Service Provider at any time without prior notification.
Any such changes become effective immediately after being published by the Service Provider on the Website. For being informed of all such changes revising the Website and the Agreement regularly is strongly recommended.
By continuing to use the Services after the terms in the Agreement or on the Website have been published the User automatically agrees to being bound by such changed terms and pricing.

Final Provisions

This Agreement is governed by the laws of Estonia.The User agrees that the English language version of the Agreement will govern the relationship between the User and the Service Provider. All translations from the English language Agreement to some other language are provided for convenience. In case of any contradictions between the English language version of the Agreement and any translations the English language version shall take precedence.
Parties shall not be responsible for total or partial default on their obligations hereunder where this occurs due to the impact of force majeure circumstances. The Parties shall construe force majeure circumstances as circumstances which a Party could not foresee at the time of concluding the contract and could not prevent or remove with any means whatsoever. Such circumstances shall be: natural calamities, strikes, fires, war, lawful or unlawful decisions of public authorities, etc.