Messente's Blog

Updates and lessons learned by the people (and friends) of Messente

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MWC 2019 Is Almost Here. And We’ll Be Attending

Mobile World Congress is approaching, bringing a lot of companies from the mobile technology industry to Barcelona to forge new partnerships and strengthen existing ones. For anyone in messaging it is one of the top events to attend during 2019. And we’ll be there, too.

Handling your Blacklist with Phonebook API

Jaanus Rõõmus

At the end of last year, we released the first beta version of our upcoming Phonebook API in a longer series of APIs that allow you to extend Messente's capabilities outside our Dashboard. The first feature available for it is the Blacklist. Let’s take a look at what it does.

How to Make Your Boring SMS Notifications Unique?

SMS notifications can often get a bit dull and boring because most of the companies don’t make the most out of them. So, here’s your chance - a few tips and tricks to keep in mind when composing an informative and useful notification message.

How to Get the Most out of Your SMS Campaign?

Unlike e-mails, text messages are very limited by text length and it has no visual effects. You have only plain ol’ text, so it is very important to get your SMS campaign right. Here are some very simple rules to get you started.

How to Use Hyperlinks in SMS

Jaanus Rõõmus

Adding a link to SMS message is a smart and easy way how to engage and send information to your customers. But it can take up too much space in the message. Thus, it’s important to know how to use hyperlinks properly.

How to Use SMS in the Financial Sector?

Businesses in the financial sector require constant and consistent communication with their customers, be it for transactional, marketing, or debt collection purposes. And SMS is a great way to do it. Here are some of the most frequent use-cases for SMS in fintech.

How to Use SMS in the Logistics Industry?

Communication between retailers and logistics providers has never been more important in ensuring positive experiences for end consumers. So here are a few pointers on how to use SMS as a communication tool in the logistics industry.

5 Unique Ways of Using SMS in Healthcare

Patient care and healthcare outcomes are priorities for physicians, and technology continues to improve the patient experience. Deploying something as simple as an SMS API has a relatively significant impact on the patient experience. So, here are a few more ways SMS messaging helps in the healthcare sector.

How to Improve Customer Service with SMS?

Jaanus Rõõmus

Managing customer relationships efficiently is key in markets where competition is increasing, and margins are decreasing. As such, a service must be excellent, or customers will simply switch. Here’s a guide how to improve customer service using SMS.Managing customer relationships efficiently is key in markets where competition is increasing, and margins are decreasing. As such, a service must be excellent, or customers will simply switch. Here’s a guide on how to improve customer service using SMS.

10 Reasons Why Some Messages Don't Get Delivered

Jaanus Rõõmus

With SMS most of the heavy lifting is done without you knowing it and it can be confusing when the message doesn't get delivered. So, here are the main reasons SMS messages go undelivered.