How to Improve Customer Service with
SMS?
Managing customer relationships efficiently is key in markets where competition is increasing, and margins are decreasing. As such, a service must be excellent, or customers will simply switch. Here’s a guide how to improve customer service using SMS.Managing customer relationships efficiently is key in markets where competition is increasing, and margins are decreasing. As such, a service must be excellent, or customers will simply switch. Here’s a guide on how to improve customer service using SMS.