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FAQ

What is SMS verification?

It's very easy for a fraudster to obtain a fake phone number and use it to create a bogus account. SMS verification allows you to double-check the identity of service users to ensure they're genuine. Messente offers an omnichannel verification API that lets you verify users automatically so you can concentrate on other aspects of your business. Create a free account to get started.

What does network throughput mean?

Network throughput refers to the number of texts you can send at any one time through mobile operators. It's an important term to know if you have mass verification requirements. Using Messente, you can send up to 100,000 verification text messages per second.

Where can users receive SMS verifications?

You can verify users in most parts of the world using Messente's verification API. We have over 800 mobile operator connections in more than 190 countries.

What channels are available for verification messages?

Messente offers fallback routes on Viber and WhatsApp just in case SMS messages aren't delivered due to a problem at the user's end. This virtually guarantees that PIN codes and one-time passwords (OTPs) are received by the recipient.

How much does Messente’s verification service cost?

With Messente, you'll only pay for the verification texts you send. Prices start at just 0.001€ per text message. Our pricing is volume-based, and the more verifications you send, the lower the cost. Calculate pricing here or request a quote if you need custom volume pricing.

Which platform offers the best SMS verification service?

User verification is essential in keeping customer accounts safe and secure. Messente uses cutting-edge technology, stable operator routes and secure connections to ensure verification messages are delivered. We'll help you weed out fake virtual phone numbers created by fraudsters and provide reliable support whenever you need help. If your verification needs are large-scale or complex, we'll also assign you a dedicated account manager free of charge.

Can I send verification messages just once?

You can use our service if you need to verify service users one time only or every time someone needs to log into their account. You just need your users' phone numbers to get started. We can set you up with a virtual phone number if required, which you can use to send verifications.

Can I personalise verification messages?

Most recipients are used to receiving very simple PIN codes and OTPs that don't contain any other personal details. But if you want to add personalisation, such as users' names, you can.

Can I send verifications without getting permission?

If you're setting up text messaging account authentication, you'll need to inform users that you'll send them a PIN code to verify their identity. So it's best practice to get their consent at the same time. Technically, you don't need to collect permissions for these types of text messages.