We’re so much more than just a faceless platform. You’ll get a dedicated account manager who will feel like an extension of your team.
We now have our third account manager with Messente, and all of them were simply awesome. Messente is totally different to our previous provider where the responses and feedback loops were much longer. It took three hours just to write something back like 'your request was received'.
From our high-touch customer support to our industry-leading delivery rates, Messente's Bulk SMS Service is the best fit for companies that send mission-critical messages—even if they are in millions.
A bulk SMS service is software that connects your application with telecommunication networks. It’s a way to send SMS messages to any network, anywhere, with backup solutions, by integrating with only a single service.
There are several reasons why using an intermediary for this kind of bulk messaging is better than trying to work directly with networks and operators. Mobile operators use specialized technical solutions, and connecting your application to them can be rather complicated.
Bulk SMS providers like Messente offer services that are about as simple as creating a website or making a simple HTTP request. These services are designed to make life easier and manage the technical side of messaging so you can focus on the message's content instead.
Using bulk SMS providers is faster and cheaper unless you specifically need a direct connection with operators.
Every time you want to send a bulk message, your service will make a request via the API. After that, Messente takes over. Our platform will translate the message into a protocol that mobile networks can understand, and send the bulk SMS campaign to the correct operator.
The network operator will respond with updates about the message delivery status or if there has been a problem. We’ll then translate the status update into a simple application-readable structure and return it to your application.
If you are using popular software applications like Salesforce or Pipedrive, there might be pre-built plugins that you can use to speed up your integration. If you have questions about them, our support team will be happy to answer them.
How can I get access to Messente’s bulk SMS service?
To use Messente’s bulk SMS service, you only need to create an account (it takes less than a minute). Then, you’ll have access to the API keys that you can use to integrate the bulk SMS API. You’ll get some free credits to test it out and see if you like the tool. If you do, you can add more credits to your account.
We know your team is busy. That’s why we made integration really easy. It’s as simple as sending an automatic “Welcome!” email to your customers from your application. Some development is likely needed, but it should be something that a junior developer can put together in a day.
A developer’s view of API’s technical documentation gives you a better understanding if it’s easy-to-use and has the features you require. You can check out our documentation below, if you’re curious.
With Messente, you can start sending messages for as little as €0.01/message. We offer custom pricing for volumes higher than 10,000 messages per month, though. Click the link below to calculate your pricing, and start sending messages for free.
Are there any restrictions or regulations for bulk SMS messaging?
There are legal restrictions and regulations for bulk SMS messaging, but the rules vary by country. In some countries (like India) local representation is required to send SMS messages. In others, your use of sender IDs can be limited. You also have to consider accessibility and consent.
We know it’s complicated. But our team of experts can answer any questions you have regarding the market you operate in. Click the button below to get in touch with someone from our team, and we’ll be able to give you more details.
Messente's bulk SMS service lets you send as many as 9,000 messages every single minute. You can also send these messages to 197+ countries via SMS, Viber, and WhatsApp (coming soon!)
Where can I send messages using your bulk SMS service?
If you use Messente, you can send SMS messages just about anywhere. We, as a bulk SMS provider, are connected to 800+ operators in 197+ markets, so you can even reach areas with many regulations in place. You can also add channels such as Viber and WhatsApp (coming soon), guaranteeing the best coverage at the most affordable price.
What channels can I use with your bulk SMS software?
Messente has built a state-of-the-art messaging platform that works via a multichannel API that supports SMS, Viber, and WhatsApp (coming soon!). We are adding more channels to the platform as we develop our range of business messaging products.
Can I send messages just once using your bulk SMS platform?
Yes. With Messente's bulk SMS service, you can send a text message just once or every day. Our bulk SMS service is easy to use, and you can get started quickly. Send your SMS once or as many times as you like. All you need is your customers’ phone numbers and a record of their opt-in.
Can I personalize my bulk SMS messages?
Yes. Bulk SMS messaging doesn't need to be boring. When sending messages with a bulk SMS provider such as Messente, you can personalize your messages with tags, e.g. your clients' first names or any other relevant data. If you use Viber or WhatsApp (coming soon!), you can even add buttons, previews, images, and much more.
Can I send SMS messages without opt-ins from customers?
No, and you shouldn’t. Text messaging without your customers' consent is just as bad as sending spam text messages to strangers. As a result, sending messages without consent violates the telephone consumer protection act and GDPR. Make sure all your recipients have given permission to receive SMS communication.
Who is the best bulk SMS provider?
There’s a lot of variability in the bulk SMS providers market, so you’ll have to find the one that works best for your use case. Some things to consider include the number of messages you want to send each month, how much the deliverability rate matters to you, and what level of customer support you need.
At Messente, we’re best suited for companies that send a high volume of mission-critical messages and cannot afford downtime. Unlike other options on the market, we provide serious hands-on support and are there to answer questions.
Other platforms might be a better fit if you’re looking for a bulk SMS provider to send occasional messages and won’t be seriously affected by long customer support wait times.
