Connect to customers with an SMS gateway

An SMS gateway provider is a software company that connects your application with telecommunication networks. It allows you to send SMS messages to any network by integrating into a single service while maintaining backup solutions around the world.

There are several reasons why using an SMS gateway provider is better than connecting your application directly. One is simply convenience. Mobile operators use specialized technical solutions, so connecting your application to them can be rather complicated. SMS gateway providers, such as Messente, create their services with simplicity in mind. So, the functionality is accessible to anybody who can create a website or make a simple HTTP request.

Additionally, working with an intermediary means you get automatic backup solutions. It lets you connect to WhatsApp and Viber, for example, all with a single integration.

Using SMS gateway providers is faster and more affordable unless you specifically need a direct connection with operators. Your team can focus on delivering a fantastic customer experience instead of managing relationships with network providers.

Every time you want to send an SMS, your system will automatically make a request to the gateway. After that, SMS gateway providers take over. Messente will translate the message into a protocol that mobile networks can understand and send it to the correct operator.

Once the network operator has received and forwarded the message, they will respond back with updates about the message delivery status. Messente’s SMS gateway service will translate that status update into a simple application-readable structure and then send it back to your application. You’ll be able to see the status of everything within your Messente dashboard.

To use Messente’s SMS gateway service, you only need to create an account (it takes less than a minute). Then, you’ll have access to the API keys you can use to integrate. You’ll get some free credits to test it out and see if you like the tool. If you do, you can add more credits to your account.

We know your team is busy, so we made integration really easy via an API. Some development is likely needed, but it should be something that a junior developer can put together in a day.

Curious about the technical side of things? Check out our API documentation. It’ll give you a better idea of what’s required for integration.

Messente's SMS gateway lets you send as many as 9,000 messages every single minute. You can also send these messages to 197+ countries via SMS, Viber, and WhatsApp (coming soon!)

If you use Messente, you can send SMS messages just about anywhere. We, as an SMS gateway provider, are connected to 800+ operators in 197+ markets, so you can even reach areas with many regulations. You can also add channels such as Viber and WhatsApp (coming soon), guaranteeing the best coverage at the most affordable price.

Messente has built a state-of-the-art messaging service that works via a multichannel API that supports SMS, Viber, and WhatsApp (coming soon!).. We are adding more channels to the API as we develop our range of business messaging products.

Yes. With Messente's SMS gateway, you can send a text message just once or every day. Our SMS gateway service is easy to use, and you can get started quickly. Send your SMS once or as many times as you like. All you need is your customers’ phone numbers and a record of their opt-in.

Yes. SMS messaging doesn't need to be boring. When sending messages with Messente as your SMS gateway provider, you can personalize your messages with tags such as your clients' first names or any other relevant data. If you use Viber or WhatsApp (coming soon!), you can even add buttons, previews, images, and much more.

No, and you shouldn’t. Text messaging without your customers' consent is just as bad as sending spam text messages to strangers. As a result, sending messages without consent violates the telephone consumer protection act and GDPR. Make sure all your recipients have given permission to receive SMS communication.

There’s a lot of variability in the market, so you’ll have to find the one that works best for your use case. Some things to consider include the number of messages you want to send each month, how much the deliverability rate matters to you, and what level of customer support you need.

At Messente, we’re best suited for companies that send a high volume of mission-critical messages and cannot afford downtime. Unlike other options on the market, we provide serious hands-on support and are there to answer questions.

Other platforms might be a better fit if you’re looking for an SMS gateway provider to send occasional messages and won’t be seriously affected by long customer support wait times.