Viber Business Messages
Send rich content messages to create meaningful conversations with 1 billion Viber users
Get Closer To Your Customers
Create a cohesive strategy with promotional, transactional and conversational messages all in one channel.
With HTTPS connections, business messages are encrypted in transit and aren’t stored on Viber’s servers.
An official business account includes your branding and displays a blue tick to signal authenticity to users.
Use 1000 characters, images, videos, a URL and attach files in business messages, for interactive conversations.
Detailed data insights, including open and read metrics, allow you to perform better segmentation and targeting.
Only pay for delivered messages and use TTL to save money by putting a time limit on delivery.
Covers All Your Business Messaging Needs
- Dedicated discounts
- Custom offers
- Birthday celebrations
- Loyalty program status
- Re-engage with reminders
- Order confirmation
- Delivery tracking
- Registration confirmation
- Boarding passes
- Meeting reminders
- Manage your Customer
Support (live agent, AI)
- Collect feedback and reviews
- Provide customer service
- Generate leads
- Account user access
(bank, insurance, telco)
Reach Customers in Different Parts of the World
|Country||Transactional message||Promotional message|
|Armenia||0.0035 €||0.0069 €|
|Bangladesh||0.0012 €||0.0029 €|
|Belarus||0.0035 €||0.0098 €|
|Bosnia and Herzegovina||0.0046 €||0.0069 €|
|Bulgaria||0.0207 €||0.0345 €|
|Croatia||0.0058 €||0.0092 €|
|Cyprus||0.0058 €||0.0075 €|
|Georgia||0.0023 €||0.0081 €|
|Germany||0.0115 €||0.023 €|
|Greece||0.020 €||0.025 €|
|Hungary||0.0058 €||0.0086 €|
|Iraq||0.004 €||0.0069 €|
|Lithuania||0.0046 €||0.0092 €|
|Macedonia||0.0023 €||0.004 €|
|Moldova||0.0104 €||0.0115 €|
|Montenegro||0.0035 €||0.0069 €|
|Myanmar||0.0014 €||0.0028 €|
|Nepal||0.0008 €||0.0016 €|
|Philippines||0.0017 €||0.0026 €|
|Russia||0.0051 €||0.023 €|
|Serbia||0.0046 €||0.0086 €|
|Slovakia||0.0115 €||0.023 €|
|Slovenia||0.0029 €||0.004 €|
|Sri Lanka||0.0008 €||0.0017 €|
|Switzerland||0.0098 €||0.0115 €|
|Ukraine||0.0081 €||0.023 €|
|Vietnam||0.0058 €||0.0075 €|
|The Rest Of the World (ROW) *||0.0081 €||0.013 €|
* A minimum invoice requirement of 150 EUR per Viber Business ID applies
* Different prices apply for finance and gaming companies
Abkhazia, Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Cuba, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Polynesia, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, , Liberia, Libya, Liechtenstein, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion, , Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the, Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sudan, Suriname, Swaziland, Sweden, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos, Uganda, United Arab Emirates, United Kingdom, United States of America, Uruguay, US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, , Western Samoa, Yemen, Zambia, Zimbabwe
What is the setup process for Viber Business Messages?
Messente, as the official partner of Viber Rakuten, will manage the approval of all new Viber Business Accounts on behalf of the businesses, and businesses will use our Omnichannel API to send Viber (and SMS) messages.
How much does it cost to send Viber Business Messages?
There’s a country-specific minimum monthly commitment and - similarly to SMS - varying country-specific prices per transactional Viber message and per promotional Viber message.
Do customers need to opt in to receive Viber Business Messages?
Yes, this is very thoroughly monitored.