Messente logo

Viber Business Messages

Harness rich content to create meaningful conversations with 1 billion users

 Viber Business Messages
20
%

increase in time spent on messaging apps each day.

52
%

are shopping online more often.

71
%

expect brands to communicate in real time.

Unified communications

Create a cohesive strategy with promotional, transactional and conversational messages all in one channel.

Totally secure

With HTTPS connections, business messages are encrypted in transit and aren’t stored on Viber’s servers.

Builds trust

An official business account includes your branding and displays a blue tick to signal authenticity to users.

Flexible messaging

Use 1000 characters, images, videos, a URL and attach files in business messages, for interactive conversations.

Smart analytics

Detailed data insights, including open and read metrics, allow you to perform better segmentation and targeting.

Cost-effective 

Only pay for delivered messages and use TTL to save money by putting a time limit on delivery.

Covers All Your Business Messaging Needs

Arrow
Promotional
  • Dedicated discounts
  • Coupons
  • Custom offers
  • Birthday celebrations
  • Loyalty program status
  • Re-engage with reminders

Arrow
Transactional
  • Order confirmation
  • Delivery tracking
  • Registration confirmation
  • Boarding passes
  • Meeting reminderes
Arrow
Conversational
  • Manage your Customer
    Support (live agent, AI)
  • Collect feedback and reviews
  • Provide customer service
  • Generate leads
  • Account user access
    (bank, insurance, telco)

Reach Customers in Different Parts of the World

 Reach Customers in Different Parts of the World
Popular countries:
Ukraine
Ireland
Russia
Belarus
Hungary
Serbia
Croatia
Bulgaria
Greece
Slovakia
New Zealand
Philippines
Vietnam
Myanmar
Kuwait
Qatar
Iraq
Algeria

FAQ

What is the setup process for Viber Business Messages?


Messente, as the official partner of Viber Rakuten, will manage the approval of all new Viber Business Accounts on behalf of the businesses, and businesses will use our Omnichannel API to send Viber (and SMS) messages.

How much does it cost to send Viber Business Messages?


There’s a country-specific minimum monthly commitment and - similarly to SMS - varying country-specific prices per transactional Viber message and per promotional Viber message.

Do customers need to opt in to receive Viber Business Messages?


Yes, this is very thoroughly monitored.


Ready to Get Started with Viber Business Messages?

Talk To Our Experts Today