We like to say that the best SMS verification service is the one you can count on. When you’re shopping around there are a few things to consider.
First, you want to look at the stability of a platform. Your SMS service for verification should use stable operator routes and secure connections to make sure your messages are delivered safely.
You’ll also want to look at the customer support offered by your business messaging platform. It sounds like a given, but many of the “big names” in the industry can be slow to respond to your customer service requests. When your messages aren’t being sent, and you can’t trust your provider to resolve an issue quickly, it could mean you lose thousands.
Finally, it goes without saying that the best SMS verification services focus on relationships with their customers. It’s unfortunate, but many players in our industry will artificially inflate your traffic to boost their profitability. No matter which provider you use, you’ll want to carefully monitor your SMS usage to make sure your numbers don’t suspiciously creep up. (You can learn more about artificially inflated traffic
in this story with our customer, Tise.)