Insurance companies across Europe use Messente to send their business-critical messages
Update your legacy messaging system
The world is changing fast — and your data delivery models need to change with it. Messente lets you send messages to customers all over the world in a safe, secure, and reliable way.
Simplify your messaging infrastructure
Crystal-clear API documentation transforms a legacy messaging system into a modern machine.
Cut messaging costs
Competitive prices and higher delivery rates mean you can send fewer messages for less.
Improve the customer experience
Grow the business with two-way messaging around insurance claims and renewals.
Keep your customers’ data safe
With enterprise-grade security features, you’ll rest easy knowing your business is safe. We’re fighting all forms of fraud for simpler and more reliable SMS.
Messente helped us get more messages delivered to end users, which has helped increase customer trust. Plus, we’re really thankful for the market monitoring and proactive support.
Send as many as 9,000 messages per minute to 197+ countries.
Two-way communication
Go beyond updates and have real conversations.
Dashboard and API connection
Track message delivery rates and see performance at a glance.
SSO login
Keep your system secure with single-sign-on options.
It’s easy to get started
Start a conversation with sales, or sign up for free credits to test Messente for yourself. If you’re happy, simply add more credit to your account to keep sending.
From attracting new customers to managing existing ones, use modern SMS to make your process easier.
Insur
Your claim number is: AB12345. Information about the damage has been sent to your e-mail. Have a nice day.
Insur
Here is your payment information: Account number: 12345. Amount: 100€. Payment deadline: 17.04.23.You can also find your payment overview at www.insur.com/12345
Insur
Your one-time verification code to enable biometric login is 620388.
Insur
Hi! Your incident report from 22/03-2023 has been accepted. You can always see your insurance contracts, terms and claims at insur.com/claim
1
Send claim reports
Let your customers know that a claim has been submitted and received.
2
Verify in real-time
Send reminders about outstanding bills, and include payment links right in the message.
3
Send branded communications
Verify users with branded SMS messages.
4
Send links
Send links to claims or incident reports directly to a customer’s mobile phone.
Veriff increased delivery rates by 35%
Veriff’s customers use SMS to deliver messages all around the world. When they started working with Messente, delivery rates increased by 35%.
Can I use Messente to send real-time insurance claim updates to customers?
Yes. Messente enables you to send claim submission confirmations, status updates, and payment details directly to policyholders through SMS, WhatsApp, or Viber — all from a unified platform.
How does Messente improve messaging reliability for insurance providers?
Messente offers industry-leading delivery rates, fallback channels, and a 99.8% uptime, ensuring critical messages like OTPs, claims, and billing notifications are reliably delivered, every time.
Can Messente integrate with legacy insurance systems?
Yes. With developer-friendly API documentation and integration support, Messente can easily be embedded into legacy insurance platforms to modernize communications without overhauling your tech stack.
How can Messente support fraud prevention in insurance communication?
Messente helps fight phishing and smishing by enabling branded sender IDs, secure OTPs, and links in messages, plus protection against artificially inflated traffic and real-time monitoring for suspicious activity.
Can I include policy documents or payment links in insurance-related messages?
Absolutely. Messente supports rich messaging via WhatsApp and Viber, allowing you to send clickable links to policy documents, billing statements, and payment portals — streamlining the customer experience.
What types of messages can insurance companies send using Messente?
Insurance companies use Messente for a wide range of use cases, including claim confirmations, billing reminders, OTPs, policy updates, renewal notifications, and fraud alerts.
