Upgrade your CRM with an SMS API service

An SMS API is a software service that connects your application with telecommunication networks. It’s a way to send SMS messages to any network on the planet by only integrating into a single service.

There are several reasons why it’s better to use an intermediary, instead of connecting your application directly. One is simply convenience. Mobile operators use specialized technical solutions, so connecting your application to them can be rather complicated. SMS API providers, such as Messente, instead create their services with simplicity in mind. So, the functionality is accessible to anybody who can create a website or make a simple HTTP request.

Additionally, working with an intermediary means you get automatic backup solutions. It lets you connect to WhatsApp and Viber, for example, all with a single integration.

Unless you specifically need a direct connection with operators, then using SMS API providers is both faster and cheaper. Your team can focus on delivering a fantastic experience to your customers, instead of managing relationships with network providers.

Every time you want to send an SMS, your system will automatically make a request to the API. After that, Messente takes over. Our platform will translate the message into a protocol that mobile networks can understand and send to the correct operator.

The network operator will respond back with updates about message delivery status or if there has been a problem. Messente will again translate the status update into a simple application-readable structure and send it back to your application.

Often if you are using popular software applications (e.g. Wordpress or Pipedrive) it’s possible that there may already be pre-built plugins that you can use. Contact our support and ask if anything exists that will speed up your integration process.

When you’re sending thousands of messages, every cent adds up. Messente's SMS API service has a pay-as-you-go system, so you’re always in control of your messaging spending. You can calculate your pricing via the link below. We also offer bulk pricing if you send over 10,000 messages a month.

To use Messente’s SMS API, all you need to do is create an account (it takes less than a minute). Then you’ll have access to the API keys that you can use to integrate the API. You’ll get some free credits to test it out and see if you like the tool. If you do, you can add more credits to your account.

We know your team is busy. That’s why we made integration really easy. It’s as simple as sending an automatic “Welcome!” email to your customers from your application. Some development is likely needed, but it should be something that a junior developer can put together in a day.

A developer’s view of API’s technical documentation gives you a better understanding if it’s easy-to-use and has the features you require. You can check out our documentation below, if you’re curious.

Messente's SMS API lets you send as many as 9,000 messages every single minute. You can also send these messages to 197+ countries via SMS, Viber, and WhatsApp (coming soon!)

If you use Messente, you can send SMS messages just about anywhere. We as an SMS API provider, are connected to 800+ operators in 197+ markets, so you can even reach areas that have lots of regulations in place. You can also add channels such as Viber and WhatsApp (coming soon), so you’re guaranteed the best coverage at the most affordable price.

Messente has built a state-of-the-art messaging platform that works via a multiichannel API supporting SMS, Viber, and WhatsApp (coming soon!). More channels are being added to the API as we develop our range of business messaging products.

Yes. With Messente's SMS API, you can send a text message just once or every day. Our SMS API service is easy to use, and you can get started quickly. Send your SMS once or as many times as you like. All you need is your customers’ phone numbers and a record of their opt-in.

Yes. SMS messaging doesn't need to be boring. When sending messages with Messente's SMS API service, you can personalize your messages with tags such as your clients' first names or any other relevant data. If you use Viber or WhatsApp (coming soon!), you can even add buttons, previews, images, and much more.

No, and you shouldn’t. Text messaging without your customers' consent is just as bad as sending spam text messages to strangers. As a result, sending messages without consent violates the telephone consumer protection act and GDPR. Make sure all your recipients have given permission to receive SMS communication.

There’s a lot of variability in the market, so you’ll have to find the one that works best for your use case. Some things to consider include the number of messages you want to send each month, how much the deliverability rate matters to you, and what level of customer support you need.

At Messente, we’re a best-fit for companies that send a high volume of mission-critical messages, and who can’t afford any downtime. Unlike other options on the market, we provide seriously hands-on support, and are there to answer questions.

If you’re looking for an SMS API service to send occasional messages, and won’t be seriously affected by long customer support wait times, other platforms might be a better fit.