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Telehealth text message solutions

Messente helps telehealth providers reach patients faster and never miss a critical update.

  • Text via SMS, WhatsApp, and Viber
  • Powerful routing and support
  • HIPAA-compliance
Trusted by service providers worldwide for fast, secure text messaging

Responsible text messaging across the patient journey

Telehealth platforms like yours use Messente to enhance patient experience at every step.
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Manage appointments

Send confirmations, video session links, and reminders, and follow up.
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Lab reports

Deliver secure alerts when test results are ready, without delay.
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Payment and billing

Text out bills or reminders with tap-to-pay and get timely payments.

Make every message count toward better patient engagement

Here’s what makes Messente a great fit for telehealth teams looking for scalable, hassle-free messaging.
Fast, reliable delivery
Intelligent routing logic ensures critical texts reach patients timely.
HIPAA-compliant messaging
We’ll help you stay compliant when it comes to sensitive patient data.
Designed for scale
Handle thousands to millions of text messages per month with confidence.

Here's what our customers think

4.7 stars
4.7 stars
4.7 stars
5 stars
Messente is totally different to our previous provider where the responses and feedback loops were much longer. It took three hours just to write something back like 'your request was received'.

Now the average response time is in minutes.
Mat Bondarenko
Head of Service Delivery
@
With Messente, our account manager is not a proxy between us and some experts.

They share insights without us asking, which helps us save time and money - instead of searching for answers.
Olga Ivanova
Email Marketing Manager
@
Messente delivers. I know that I can sleep well because I know that our messages are in good hands. And in case of any issue, I also know that they help us. This is what I really appreciate. 
Kristjan Bek
IT analyst
@

Text messaging for a better patient experience

Messente helps telehealth teams deliver timely, HIPAA-compliant updates that prioritize patients’ well-being.

Frequently Asked Questions

Is Messente HIPAA compliant?

Can I use Messente to send both SMS and WhatsApp messages to patients?

Does your service support appointment reminders and scheduling texts?

Can I send registration OTPs for new patients through your platform?

How can I track patient engagement from the messages I send?

How does pricing work for healthcare messaging?

How does your support compare to other messaging platforms?