Modern businesses rely on effective SMS marketing campaigns to engage customers, drive sales, and cultivate meaningful relationships with them. Like email, text messaging has become an increasingly critical form of business communication. As a result, many organizations seek business messaging platforms that meet their messaging needs and deliver a high return on their marketing budget.
Textedly is a popular SMS marketing platform, offering features such as broadcast texts, scheduled messages, basic SMS automation, and more. However, many businesses, as they grow and their communication processes become more sophisticated, find themselves looking for alternatives. That may be because they need more advanced automation, better pricing transparency, or stronger support for scaling.
This article explores some of the best Textedly alternatives to help you choose a platform that fits your long-term SMS marketing goals.
Why businesses are looking for a Textedly alternative
After reviewing the extensive user feedback on G2 and other software listing sites, several key reasons led businesses to look into replacements for Textedly:
Several long-term users of Textedly have reported experiencing price increases over the past few years, without any corresponding improvement in service. One user even explained their frustration with the bill increase, saying, "My price has doubled, and the service has not advanced.”
Users claim that the effectiveness of their campaign is hindered when SMS messages do not consistently reach recipients. A handful of users complain that “many text campaigns were completely failed,” and that “many of our customers said they did not receive the texts that were sent.”
For companies that rely on timely responses and smooth message delivery, these technical issues can negatively impact satisfaction and business performance. Additionally, the platform's lack of a mobile app restricts users to sending SMS campaigns only on the desktop. Also, the platform has a steep learning curve.
Subsequently, many alternatives to Textedly overcome these limitations and offer improved features, pricing, and people support. Let's find your next best platform to maximize customer engagement and streamline your promotional marketing efforts.
A comprehensive comparison of Textedly alternatives
Platform | Best For | Pricing | Key Features |
Messente | Global SMS delivery & omnichannel messaging | Usage-based tiers and pay-as-you-go plans | SMS, WhatsApp, Viber, global reach, 98% delivery rate |
SimpleTexting | Easy-to-use SMS marketing | $39/month + $4 registration fee | Mass texting, autoresponders, MMS support |
EZTexting | Fast setup and AI-powered content | Starts at $25/month | AI composer, Shutterstock integration, automation |
SlickText | List building and subscriber growth | Starts at $29/month | Keyword campaigns, loyalty programs, workflows |
TextMagic | Two-way messaging and global reach | Starts from $40.50/month | Bulk SMS, global coverage, integrations |
Twilio | Developer-friendly API solutions | Pay-as-you-go from $0.0083/SMS | Comprehensive APIs, global reach, scalability |
Klaviyo | E-commerce email & SMS integration | Variable pricing | Advanced segmentation, e-commerce integrations |
Plivo | Scalable cloud communications | Starts from $25/month | API flexibility, global coverage, and reliability |
ClickSend | Versatile multi-channel messaging | Pay-as-you-go from $0.0088/SMS | SMS, MMS, voice, and email integration |
1. Messente
Messente emerges as the leading alternative to Textedly for businesses seeking reliable SMS delivery, global reach, and comprehensive messaging solutions. Textedly has limited feature sets and reliability issues, while Messente is built as an enterprise-level SMS platform with unmatched delivery rates and transparent pricing.
As a leading SMS marketing platform, Messente is a strong player in empowering businesses to connect with their customers through personalized messaging and bulk SMS campaigns.
Key features
While Messente is a feature-packed Textedly alternative, the following are some unbeatable aspects that make it stand out.
1. Exceptional omnichannel messaging
Messente's omnichannel messaging platform enables businesses to send SMS, WhatsApp, and Viber messages through one API access point. Using a unified communication model enhances customer engagement by being present where customers are available.
2. Global reach and delivery rate
Messente partners with over 1,000 mobile network operators worldwide and delivers a 98% delivery rate to more than 197 countries.
3. Developer-friendly integration
Messente offers comprehensive APIs with extensive documentation to facilitate seamless integration with existing workflows. Messente’s native integrations are supported by Zapier connectivity for seamless integration.
4. Strong security and compliance
Messente's solutions comply with leading security standards, including but not limited to the GDPR, DORA, and ISO. The security features and management capabilities of Messente provide significant protection with features including API key management, role-based access controls, and advanced fraud detection systems.
5. Transparent pay-as-you-go pricing
Messente pricing is two-dimensional, with a usage-based pricing option and a pay-as-you-go model.
Benefits
A straightforward interface that provides an easy experience to set up and manage your SMS campaigns.
A fantastic customer support experience, characterized by fast responses and helpful account managers.
Messages are delivered consistently, even for international audiences.
Advanced marketing analytics for performance tracking and metrics to optimize SMS marketing campaigns.
Outstanding features include two-way messaging and the ability to support multiple channels.
Drawbacks
Higher costs for high-volume bulk messaging compared to some lower-end providers.
Limited advanced customization options without developer knowledge.
Some regional areas may have delayed message delivery depending on your provider.
Top three reasons to choose Messente over Textedly
Below are three reasons why users tend to prefer Messente as the top Textedly alternative.
1. Exceptional customer support
Messente offers 24/7 customer support with <1 hour response time. As one happy customer noted, "Messente is totally a departure from our previous provider, where responses and feedback loops were much longer. They took three hours to respond with something like 'we received your request'.
2. Enterprise-level reliability
Messente offers a 99.8% uptime guarantee and utilizes adaptive routing algorithms to ensure that your critical messages reach customers when they need them most. This level of reliability is essential when using time-sensitive communications or customer support.
3. Advance mobile reporting & analytics
Get advanced reporting on message delivery, campaign performance, and customer engagement metrics. The analytics provides you with actionable insights to further optimize your SMS marketing campaigns; Textedly's analytics offer limited options.
Customer testimonials
Pricing: Pay-as-you-go plans alongside usage-based pricing tiers
Best For: For businesses that need global SMS delivery, omnichannel messaging, and enterprise-grade reliability
Free Trial: Yes
2. SimpleTexting
SimpleTexting enables businesses to implement a user-friendly SMS platform quickly with minimal training requirements. It is an excellent text message marketing platform that allows companies to enhance customer engagement through targeted messages and automated campaigns.
Key features
Listed below are the best features of SimpleTexting that make it a solid Textedly alternative.
1. User-friendly dashboard
SimpleTexting has a clean, simple user interface that eliminates confusion and lowers the ramp up time. The dashboard is easy to use and doesn't sacrifice functionality.
2. Advanced contact management
Unlike Textedly's limited contact management features, SimpleTexting offers advanced options that enable you to create segments and manage contacts with ease, allowing you to target specific customer cohorts.
3. Consistent message delivery
SimpleTexting exhibits constant message delivery and captures detailed delivery reports. This sorts out the ambiguous delivery status issue that is prevalent is business communication.
4. MMS and rich media support
The platform supports multimedia messages, allowing businesses to send images and assets along with text messages to customers. This helps brands have more engaging interactions with customers, with great-looking customer messages.
Benefits
- An interface that is simple for beginners to navigate.
- Impressive customer service with fast replies on chat.
- Solid API that integrates easily with any CRM.
- Analytics, which helps measure campaign success.
- MMS messages included, along with two-way texting.
Drawbacks
- Expensive for MMS and when running bulk SMS campaigns.
- Some issues with number verification misrepresenting valid contacts as invalid.
- A limited number of advanced functions for lower-tier plans.
Customer testimonials
Pricing: $39/month + $4 carrier registration fee (one-time fee)
Best for: Small to medium-sized businesses looking for an easy-to-use SMS marketing platform.
Free Trial: Yes
3. EZTexting
EZTexting offers some AI power to enable businesses to launch SMS campaigns more quickly. This SMS marketing tool excels at allowing enterprises to send personalized messages, in addition to welcome messages, to engage customers effectively.
Key features
Here are the most prominent EZTexting features that make SMS marketing easy.
1. AI-driven content creation
EZTexting helps develop AI-optimized SMS messages that address content creation and optimization challenges that many users face with business communication platforms.
2. Shutterstock integration
EZTexting offers native integration with Shutterstock, enabling MMS campaigns to feature professional images.
3. Quick A2P registration
EZTexting offers one of the fastest carrier registration timelines in the industry, which helps resolve slow onboarding issues.
Benefits
- User-friendly AI tools for quickly creating quality content
- Excellent offerings for integration with e-commerce platforms and tools like Shutterstock
- Responsive customer support for setting up and troubleshooting
- Reliable delivery for bulk messaging or recurring messaging
- Affordable entry-level pricing with flexible pricing plans
Drawbacks
- Poor customer support at times. I've had delays with refunding my client or fixing their issue
- Few features aside from the basic plan, and would have to upgrade to provide more automation
- Technical bugs while messaging in high volume
Customer testimonials
"EZ Texting has been super helpful for us to reach out to customers, especially with being able to automate messages after-hours. The support team is very responsive and helpful whenever we have questions or if we need assistance setting up new campaigns."
Pricing: Starts at $25/month
Best for: Businesses that need to set up quickly and create AI-powered content
Free trial: Yes
4. SlickText
SlickText excels in subscriber growth and customer retention through advanced loyalty programs and engagement. As a powerful business text messaging platform, it facilitates customer engagement through personalized messages, drip campaigns, and more.
Key features
These are some of the top features of SlickText that make the process of sending SMS marketing messages sleek and simple.
1. Subscriber growth tools
SlickText offers website popups, QR codes, and social media integrations to drive new subscriber growth.
2. Loyalty program integration
The platform software features a built-in loyalty program to help businesses retain customers and encourage repeat purchases.
3. Comprehensive team inbox
The team inbox emphasized the importance of customer service for collaborative problem-solving and effective two-way messaging.
Benefits
Easy-to-use interface for quick campaign setup
Powerful automation options for drip campaigns and workflows
Outstanding compliance tools to keep your messages legally compliant
Strong analytics to track performance
List-building options with keywords and shortcodes are effective
Drawbacks
Pricing accelerates quickly, escalates with list growth, and includes advanced features
Limited customization options with MMS features for rich media
Basic analytics is not deep enough for power or more effective users
Customer testimonials
"What I think stood out most about this software is how simple yet powerful it is for SMS marketing. I felt comfortable once I established a campaign. Whether you're setting up a campaign, creating autoresponders, or managing contacts, it doesn't feel overwhelming."
Pricing: Starts at $29/month for 500 messages
Best for: Businesses focused on list building and customer retention
Free trial: Yes
5. TextMagic
TextMagic offers great two-way messaging functionality to improve customer interactions. This SMS marketing platform allows bulk SMS messaging and creates a personalized experience for customers, driving customer satisfaction.
Key features
Listed below are some notable features of TextMagic that help simplify and streamline text message marketing.
1. Global SMS coverage
TextMagic reaches customers in over 190 countries, providing the global reach that a business may be looking for.
2. Seamless integration
TextMagic integrates with popular CRM systems used for marketing and other business tools, both via an API and through a Zapier integration.
3. Email to SMS
TextMagic offers a unique email-to-SMS feature, allowing individuals to send a text message directly from their email client.
Benefits
Easy to use for sending simple and group messages to customers via SMS, and can also send them.
Reliable prompts to the sender when SMSs are sent and received, confirming received messages as well as responses for two-way messages.
Cost-effective for small businesses testing SMS with a trial or month-to-month plan.
Suitable for Global coverage as well as 2-way messaging.
Quick and easy set-up with a low psi-creation process compared to other companies and platforms.
Drawbacks
Some glitches in the interface occasionally when using the program.
Limited features for an advanced user who needs automation in their process.
It has a dated interface that is not user-friendly.
Customer testimonials
"Very easy to use. I was afraid to buy a package, so I went month-to-month for years. I am sending more now, so I switched to a monthly plan. It is easy to change if I no longer need this or if I determine what I will need. The messaging is good too."
Pricing: Starting at $40.50 for 500 SMS/month using toll-free numbers
Best for: Businesses that need to operate globally and have two-way capability
Free trial: Yes
6. Twilio
For businesses requiring advanced customization and scalable SMS solutions beyond basic services, Twilio provides comprehensive APIs and global infrastructure. As an all-in-one communication platform, Twilio allows enterprises to operate voice calls, send text messages, and automate SMS communication seamlessly.
Key features
Here are the most prominent Twilio features that help businesses turn casual prospects into loyal customers.
1. Comprehensive communication APIs
Twilio provides SMS, voice, video, and email APIs all in one place, allowing for an omnichannel communication strategy.
2. Advanced developer tools
Twilio provides comprehensive documentation, SDKs, and debugging tools, making it a good fit for businesses with technical teams who want to build custom integrated solutions.
3. Enterprise-grade security
Twilio boasts advanced security features and compliance certifications, making it a strong fit for enterprises with strict security needs.
Benefits
- Clear documentation and straightforward pricing
- Reliable integrations into services for projects
- Scalable messaging for high volumes
- Flexible API for tailored solutions
- Global reach and strong performance
Drawbacks
- Bad customer support with slow and unhelpful responses
- Complicated cancellation process and continued billing
Complex for non-developers who need a developer to use
Customer testimonials
Pricing: Pay-as-you-go from $0.0083/SMS.
Best for: Developers and enterprises needing customized SMS solutions
Free trial: Yes, with credits
7. Klaviyo
Klaviyo is a solution designed for e-commerce channels to provide email and SMS marketing on a single platform, going beyond basic SMS marketing tools that Textedly cannot accommodate. Klaviyo, as an SMS marketing tool, helps segment customers and automate campaigns to enhance the efficacy of SMS marketing.
Key features
These are some of the most loved Klaviyo features that improve text message marketing for businesses, small and large alike.
1. Advanced e-commerce integration
Sophisticated customer journey automations are possible through deep integrations with Shopify, Magento, BigCommerce, and other e-commerce platforms.
2. Predictive analytics
Analytics enhanced by AI utilize customer insights to forecast customer behavior and improve send times for optimal engagement rates, key features that Textedly does not offer.
3. Advanced segmentation
Advanced customer segmentation, based on purchase behavior, browsing history, and demographic information, enables personalized messaging at scale.
4. Cross-channel automated campaigns
You can email and SMS campaigns in a more coordinated fashion by using unified workflows that create a better customer experience.
Benefits
Dynamic automation of complex flows and campaigns
Deep integrations with other apps to enhance customer insights
Great overall value based on revenue-generating opportunities
Predictive analytics for optimizing timing and content
Cross-selling based on customer activity
Drawbacks
Steep learning curve for some of the advanced features
More cost for api connections to other apps
Sometimes, slow customer support
Customer testimonials
"This software allows users to create dynamic and complex email flows and campaigns. With enough attention to your strategy, you can create a cross-selling machine based on customer activity. I also love the cross connection to other great apps and software that enhance your customer understanding."
Pricing: Varies based on the number of contacts and messages.
Ideal for: E-commerce businesses that need integrated email and SMS marketing
Free Trial: Yes
8. Plivo
Plivo offers the scalability, reliability, and level of support that growing organizations require. A proper business texting solution enables you to send mass text messages, engage in two-way SMS chats, and utilize a hosted live chat to deliver a more personalized customer experience.
Key features
Listed below are some Plivo features that enhance the effectiveness of marketing messages sent through the platform.
1. Global carrier network
Direct connections to mobile carriers worldwide ensure guaranteed delivery rates and low latency for time-sensitive messages.
2. Flexible API architecture
RESTful APIs and SDKs in multiple languages offer developers flexibility for customized implementations.
3. Advanced analytics
Real-time analytics and in-depth reporting provide valuable insights into message performance and delivery metrics.
Benefits
Straightforward API with helpful documentation for easy integration
Helpful support team delivering practical solutions
Cost savings from effective automations
High-quality calls increase customer satisfaction
Real-time metrics for quick fixes
Drawbacks
Some advanced settings in the admin panel are less intuitive
Analytical reports have limited options for customization
It can be more complex for users who are not technical and may need a developer
Customer testimonials
"What I appreciate most about Plivo is their technical reliability coupled with fantastic support. The API is intuitive, and the documentation was invaluable for our integration. We had a few questions, and their support team answered in no time and had practical solutions, not just generic answers."
Pricing: Pay-as-you-go at $0.0070 per SMS
Best For: Businesses that need scalable cloud communications
Free Trial: Yes
9. ClickSend
ClickSend is another flexible alternative to Textedly, which offers multi-channel capabilities that combine SMS, MMS, voice, and Email into one platform.
Key features
These are the three top ClickSend features that make it one of the top Textedly alternatives.
1. Integrate seamlessly
You can send text messages, MMS messages, voice calls, and emails all from one dashboard. This offers more flexibility than Textedly's SMS-only channel.
2. Schedule SMS campaigns
The platform enables advanced SMS automation, as well as recurring text messages and drip campaigns, which help our customers implement more sophisticated marketing strategies.
3. Effortless API access
ClickSend offers a straightforward API for creating customized workflows and integrating with your existing CRM systems.
Benefits
Multiple channels, including SMS, MMS, voice, and email.
Simple interface that is easy to learn and get set up quickly
Pay-as-you-go pricing model at a competitive dollar value
Reliable delivery rates and reliable analytics
Strong automation capabilities for bulk messaging.
Drawbacks
Occasional delays in delivery to specific regions may occur at times.
Limited advance segmentation options without add-ons
It may take longer to receive support during busy periods.
Customer testimonials
"ClickSend has been great for our multi-channel needs. The interface is easy to understand and use, and we have seen delivery rates improve for SMS and voice campaigns."
Pricing: Pay-as-you-go at $0.0083 per SMS
Best For: Businesses that require multi-channel flexibility
Free Trial: Yes
How to choose a good Textedly alternative
Choosing an SMS marketing provider involves several considerations that fit your business needs and growth plans.
Assess your fundamental needs
Be honest about the volume of SMS messages you send each month and what you foresee for growth in this area. If you use SMS less regularly, choose an SMS marketing platform with a pay-as-you-go model to support your variable usage. If you anticipate sending messages consistently, you’ll want to explore monthly plans.
Need for global reach
If you have customers in other countries, consider platforms like Messente and TextMagic, which offer a broad global reach and local carrier partnerships.
Integration needs
Consider how the platform will integrate with your existing or potential workflows, CRM system, or e-commerce platform. Klaviyo is a leader in e-commerce SMS marketing. Twilio and Plivo are very flexible for integrations.
Take your technical resources into account
Messente, a hybrid solution for both marketing and development teams, offers a user-friendly dashboard, along with plenty of APIs and documentation for both no-code campaigns and programmatic messaging. SimpleTexting provided a no-code tool, focusing on user-friendliness and a guided setup for quick adoption.
Research customer support options
You will want to evaluate the customer support offered by each platform. In general, Messente and SlickText are most noted for their customer support, while Twilio is known for being challenging in terms of support for some users.
Review pricing models
Transparency is key when considering SMS cost models. Messente and SimpleTexting have solid options. Others may have complicated pricing models that vary greatly. The cost-to-scale factor will also be critical, as some platforms become costly to you as your contact lists grow and you send more messages.
Test the capabilities of each platform
Most platforms will offer either free trials or demo accounts. Be sure to take advantage of these opportunities to:
- Test the message delivery rates of each platform with your target audience.
- Assess how easy the user interface is for your team to use.
- Evaluate the integration capacity with any current tools.
- Evaluate the responsiveness of the support team.
Conclusion
Although many teams initiate SMS initiatives through Textedly, updates to Textedly's pricing and mixed user experiences have prompted some teams to reassess and conduct side-by-side comparisons of pricing, features, and support expectations.
The key to success in SMS marketing is to find a platform that not only meets your current needs but also scales with your organization's growth. Take the time to evaluate each of these alternatives against your requirements. You can find a solution that enhances customer engagement, improves campaign efficacy, and drives measurable business outcomes.
Take the next step by checking out Messente’s omnichannel capabilities (SMS with WhatsApp and Viber in one API). Sign up for a free trial or a personalized demo of Messente today and see how the right SMS marketing platform can positively transform your customer communication strategy like never before.